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Casey Sugarman, Founder of Will Integrators
Pioneering O.S.C.A.R. Therapy

Will Integration

Casey Sugarman has been gathering unique experiences as an animal behaviorist and also as an organizational operations expert for many years. Sugarman spent 10 years in exotic animal case management as veterinary biologist at Boston's New England Aquarium and was co-designer of the Aquarium's Public-Interactive Veterinary Hospital. Sugarman has translated decades of choice-oriented behavioral experience into applications that improve human social dynamics.


Click on Season 8, Episode 5, minute 17:00 to watch Alan Alda visiting our Aquarium Medical Center in 1998




Learning styles that apply to all species from octopus to human led Sugarman to develop Will-Skill, an applied choice-modification skillset curriculum. Will-Skill has applications in human education and training, medical case management, physical and psychological rehabilitation, and business learning. Sugarman teaches the Will-based method of communication to trainers, educators, coaches, associations, and companies. Sugarman earned her degree in Biology and Philosophy from Boston University and lives in East Lyme, Connecticut.




















2010 - present

Casey Sugarman, Will IntegratorCasey Sugarman's (my) insights stem from my perspective on the task at hand-the task of needing to solve impossible animal-mental-health emergencies before the euthanasia clock runs out. From a young age, I have been a self-proclaimed student of interspecies conversational dynamics, and what I call "The Mechanics of Will."


From raising a dangerous PTSD horse up to age 33, to the cephalopod and sensory biology labs at Boston University and the Marine Biological Laboratory in Woods Hole, MA, I have been gathering unique experiences as a translator of cross-species intention for over 30 years. Extrapolating out, I am fascinated with applications of these identical dynamics in the human-to-human relationship realm. Spending 14 years in exotic aquatic animal management, eventually as a senior veterinary biologist at Boston's New England Aquarium, I was co-constructor of its Aquarium's Medical Center: A Live Working Exotic Aquatic Veterinary Hospital Exhibit. Alan Alda's Scientific American Frontiers PBS show came calling in 1998. Showing what we humans have in common at a visceral level with aquatic "alien" species promotes global conservation.


After the aquarium, I hung out a shingle and went to work on the brains of the impossible individuals among the working animals, farm animals, and family animals. I have been among the first to apply whale training techniques to the psychological rehabilitation of domesticated species, but mainly the individuals who have become dangerously violent in reaction to traumatic accident, injury, history of abuse and/or social neglect. Experiential learning dynamics that apply to all species from snail to shark to human have led me to develop an applied behavioral modification technique for application in human education and training, medical management, both physical and psychological rehabilitation, and even sociological and administrative strategy.


In addition to teaching animal owners and the professionals in animal industries, I am excited to teach the distilled essence of Choice/Will Integration to educators, coaches, associations, and companies. No matter the taxa, species or where you and they are around the globe, I'm eager to work your collective puzzle and figure it out.

2010 - present



Am I Being Clear? Seminars introducing Choice-Based Communication Skills, Boston Center for Adult Ed


Co-Developer, Aquarium Medical Center, an American Assoc. of Zoos and Aquariums award-winning permanent exhibit. Development, design, construction and operation of the New England Aquarium's working veterinary medical hospital/exhibit.  AMC was the first live-time working veterinary hospital / public exhibit anywhere in the world.

AZA Animal Health Department Policy Guide which includes 40 policies over 90 pages.Created guidelines in accordance with state and federal regulation and accreditation bodies including: USDA, EPA, DEA, NMFS, APHIS, USFW, OSHA. Policies cover all staff, visitor, and animal safety, medical management and prevention for living collection of 13,000 animal residents, environmental health management, and hospital facility operations.


Founded and chaired "Work Crisis Task Force", a 15 member management advisory board including vice presidents and director level members.


Created all interview, orientation, and training programs for all new veterinarians, department head, technical staff, and veterinary students.


Coordinated sponsor support for IAAAM '99 Boston conference (Int'l Assoc. for Aquatic Animal Medicine)



Aquatic and Terrestrial Species Veterinary Biologist



Perform triage, treatment, management of all medical cases: plan and perform examinations, diagnostics, treatments, and necropsies. Perform weekly medical rounds assessment with problem recognition for large whale, cetacean, pinniped, avian, reptile, amphibian, fish and elasmobranchs, and terrestrial and marine invertebrate phyla.



Perform anesthesia, diagnostic ultrasound and radiographic examinations, assist in surgical plans, preparation, and act as surgical assistant for all non-mammalian species. Maintain and operate medical diagnostic and therapeutic equipment (radiology, ultrasonography, endoscopy, hematology, microscopy, surgical, anesthetic, vital monitoring).


Center for Women and Enterprise, Boston, MA
Research & Dev't, Center for Corporate Citizenship, Boston College, MA
Critical Incident Command, Massachusetts Dept of Mental Health, Boston
The Do It Yourself Lobotomy, Before & After Inc, Rhode Island

Additional Training
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